In a rapidly evolving business landscape, Wendy empowers organizations and leaders to unlock their full potential through strategic leadership, customer experience excellence, and talent development. With a wealth of experience spanning multiple industries and global markets, she is committed to driving innovation, fostering inclusive leadership, and enhancing organizational performance.
Enhancing customer journeys through innovative engagement strategies, personalized interactions, and experience-driven solutions that build lasting brand loyalty.
Fostering a culture of continuous improvement and disruptive thinking, enabling organizations to adapt, evolve, and lead in an ever-changing business landscape.
Championing transparent, purpose-driven communication that builds trust, strengthens leadership influence, and drives meaningful connections within teams and organizations.
Advocating for equitable workplaces where diverse perspectives are valued, fostering inclusive leadership, and empowering teams to collaborate, innovate, and thrive.
With over 20 years of experience in sales, marketing, customer experience, and talent development, Wendy has collaborated with leading brands such as Procter & Gamble, The Body Shop, and Olympus.
Renowned for designing transformative customer experiences and impactful learning initiatives, she was honored with the prestigious Procter & Gamble CEO Award, recognizing top global performers.
A distinguished keynote speaker and facilitator, Wendy has engaged multicultural audiences across Singapore, India, Malaysia, Thailand, Indonesia, Vietnam, Taiwan, Japan, South Korea, Hong Kong, China, the Philippines, and Sri Lanka. She is frequently invited as a speaker and moderator at international forums, including Women in IT Asia and Women in IT Global, where she played a pivotal role in 2020 and 2021.
As the Summit Director of Rise Through the Ranks, a premier global leadership conference, Wendy has influenced thousands of executives across more than 70 countries. She is also the CEO of Licence To Thrill, a dynamic corporate engagement initiative designed to strengthen team trust and enhance psychological safety through immersive and experiential learning.
Wendy is currently the Head of Strategic Solutions at Influence Solutions, partnering organisations to develop learning solutions that help them become Future-ready, Innovative, Relevant, Strategic and Trusted.
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